Privacy Policy

Effective Date: January 27, 2026

1. Introduction

Confident MeAI (“we”, “us”, or “our”) is a DPIIT-certified startup and a division of Audacieuse AI Innovations. We are committed to protecting your privacy and handling your data responsibly. This Privacy Policy describes how we collect, use, process, store, and delete your information in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 of India.

2. Scope

This Policy applies to all users of our website (confidentmeai.com), AI Chatbots, Custom AI Workflows, and App Building services.

3. Data Lifecycle Management

3.1 Data Collection

• Personal Data: Name, email, phone number, business details, and other identifiers provided via forms or communications.
• Usage Data: IP address, browser type, device information, access times, and pages viewed.
• AI Interaction Data: Prompts, queries, and messages submitted to our AI chatbots and workflows.

3.2 Data Processing

• Purpose: Data is processed to deliver, improve, and secure our AI services, provide customer support, and comply with legal obligations.
• AI Data Handling: User prompts and queries may be processed by our internal systems and, where necessary, by third-party LLMs (e.g., OpenAI, Gemini). We do not use your data to train our internal models unless you provide explicit consent.
• Automated Decision-Making: Some services may use automated processing to generate responses or recommendations. No decisions with legal or similarly significant effects are made solely by automated means.

3.3 Data Storage and Security

• Data is stored on secure servers located in India or jurisdictions compliant with Indian law.
• We implement technical and organizational safeguards, including encryption, access controls, and regular audits.

3.4 Data Retention and Deletion

• Retention: Personal and AI interaction data is retained only as long as necessary for the purposes stated above, or as required by law.
• Deletion: Upon request or withdrawal of consent, we will delete or anonymize your data within a reasonable period, unless retention is required by law.

4. Data Sharing and Disclosure

• We do not sell your personal data.
• Data may be shared with trusted service providers under strict confidentiality agreements, or as required by law.
• If data is transferred outside India, we ensure adequate protection as per the DPDP Act, 2023.

5. Your Rights

• Access, correct, or update your personal data.
• Withdraw consent or object to certain processing.
• Request deletion or restriction of your data.
• Lodge a complaint with our Grievance Officer.

6. Grievance Redressal

If you have any concerns or grievances regarding your data or this policy, please contact our Grievance Officer:

• Email: sales@confidentmeai.com

We will acknowledge and address your complaint within the timelines prescribed by law.

7. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

8. Contact Us

For any questions about this Privacy Policy, contact us at sales@confidentmeai.com.